Derek Lester

9235 S. 92^nd E. Ave. | Tulsa, OK | 74133

(918)853-9084 | DerekLester10@gmail.com

 

I am seeking a job with flexible hours to supplement my income while I pursue further education to increase my marketable value.

Experience

   Level 3 Communications

Provisioner I2015 - Present

·              Project manage large orders with LEC's

·              Provision Off-net Point-to-Point and NNI circuits

·              Developed multiple tools and processes for new department

·              Received multiple rewards for high performance

 

   AT&T Mobility 2010 – 2015

Retail Sales Consultant 2012 – 2015

·              Troubleshoot network and hardware issues

·              Responsible for store opening and periodic closing

·              Developed into local technical expert

·              Perform phone upgrades, activations, and conversions

·              Lead store merchandising resets

·              Consistently recognized for “Willingness to Recommend”

·              Reliably meets and exceeds monthly sales quotas

·              Small business expert

 

Customer Relations2010 – 12

·              Responsible for customer retention

·              Consistently in top 5% for retention rate

·              Achieved 90% success rate

·              Often chosen to be a floor lead

 

   Kum and Go                 2010

   Sales Associate

 

Education

   Cisco Certified Network Associate - Routing and Switching2015 - Present